Back in September we decided to gamble on booking flights and a hotel to Jersey to coincide with Abby’s relocation to the Channel Island following her managing to secure a job there. Unfortunately her start date was delayed by paperwork which meant we had travel there Abbyless. Oh well, we would just have to have a holiday instead.
We had managed to pick up reasonably priced EasyJet flights from Gatwick and decided to let the train take the strain, rather than have to suffer the hassle of driving around the M25, especially as we would be returning during Friday rush hour. Having never used a ‘no frills’ airline before, I wasn’t quite sure what to expect but was impressed by the online booking process, the dedicated app and of course the price.
The downside to using a budget airline is that you need to avoid taking hold baggage as it bumps the price considerably, but that wasn’t an issue for us as we were only going to be away for five nights. As the flights got closer we were able to check-in online using the iPhone app, which presents the boarding passes in an electronic form, something I’ve never used before and a little scary as you don’t have physical paperwork to fall back on. Similarly I’d booked the train tickets online and the accommodation using my favourite hotel booking app (Booking.com). Don’t you just love the 21st century.
Finally the day of travel arrived, and after dropping Rio at the kennels, we set off towards Bedford Station for our two hour train ride to Gatwick. We did have a little apprehension about the flight as the weather wasn’t looking good, with thick fog affecting large parts of the South of England causing flight cancellations, but as we were not actually flying until mid-afternoon there was plenty of time for it to burn off.
The train left on time and soon we were heading South, with visibility still poor but brightening up. As we got closer to London I checked the app and all was looking good until suddenly a message flashed up on the screen. I stared in disbelief as the words ‘flight cancelled‘ blinked at me. The app gave me two button options ‘Re-book‘ or ‘Refund‘ but by this time we were reaching London and I’d lost all mobile signal. I made a snap decision and suggested we leave the train at St Pancras and consider our options.
After some thinking, some failed attempts to get through to EasyJet we decided to try to re-book our flight to later in the day. With return train tickets already paid for, a hotel in Jersey booked for the week and the car park paid for for five days, we were really committed to being away for the week. But unfortunately there were no flights available on the day due to the impact of the weather. We re-booked for the early morning flight the next day.
Next problem was where to stay. I got straight on to Booking and found a Premier Inn close to the airport and we re-boarded the Gatwick train, not before trying to get through to EasyJet just to see if there was any chance of getting a flight later in the evening. We couldn’t get through!
On arrival at Gatwick we made our way to our unplanned hotel accommodation and soon found the bar for a well-deserved glass of wine, followed by a nice meal and an early night in order to be fresh for our five o clock alarm call.
Fortunately the rearranged flight suffered no hold-ups and we were checking into our hotel in Jersey, even managing to make breakfast, which went down really well. I checked my mails and noticed a mail from EasyJet apologising for the cancellation of the flight and asking for feedback. That was something I would definitely be giving but not until later in the day when I had time to think of a suitable response.
More of the actual holiday break soon…